TM
Takudzwa M

1 reviews | Active since Jan 2012

16 Dec 2015, 11:38

Thank you for the Great Service

I laid a complaint about the Verssed E1.1 tablet that went for repairs and had not been returned after 4 months. Mr Devraj phoned me and expressed his apology for the delay. He called me to the branch for assistance. His help was great, through his good leadership qualities, my problem was resolved amicably. Thank you once again, keep up the good work.<br> <br> Leonard<br>

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Replies (1)
Edgars
Edgars's reply20 Dec 2015, 07:45
Official
Hello chihwa,

Thank you for taking your time to write us this wonderful compliment. Edgars sets high standards for the service rendered to customers and we are pleased you received such commendable service from Devraj. Kindly note his efforts will not go unnoticed. The Regional manager was notified for recognition.

The reference number for your compliment is: ***/GO

Should you need any further assistance, please do not hesitate to call on the number below.

Kind regards,
Customer Experience Team.
Call Centre: ***