TS
Tony S

1 reviews | Active since Dec 2017

19 Dec 2017, 22:15

Thank you for returning my hijacked cell number from RMCS

On 15 December 2017 I complained on this platform about my pre-paid cell nr that was hijacked and turned into a contract number by RMCS without my knowledge and consent. After numerous calls and emails to RMCS to sort out this matter, no response from them whatsoever. It's only when I involved EDGARS in the matter that action was taken.. and swiftly may I add! Thanks Edgars this matter has been resolved on Monday 18 Dec 2017. My hijacked number was released and placed back on pre-paid with no third party airtime company having any hold on my number. Thanking you. Tony

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Replies (1)
Edgars
Edgars's reply20 Dec 2017, 10:10
Official

Thank you for taking the time in sharing your experience with us. We are glad to note that you were finally assisted with regards to your RMCS query.

Reference number: ***/GO

We thank you for your valued support

Kind Regards,

The Customer Experience Team