CS
Candice S

1 reviews | Active since Mar 2011

12 Oct 2015, 20:32

THANK YOU for great service!

I went to exchange a pair of pants that were bought for me on Saturday. I didnt have a receipt, only the Thank U card number. Melanie assisted me with obtaining the slip, we couldn't locate it on the system so she called the original store and made a plan! I would just like to thank her because i have never had such great service from anyone at the Edgars Menlyn store! Please encourage her to pass her great service attitude to her colleges!

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Replies (1)
Edgars
Edgars's reply13 Oct 2015, 17:16
Official
Hello Candidads,

Thank you for taking the time to express your satisfaction with the service received.

We are delighted to hear that you have received such commendable service from our staff.

Your kind gesture of bringing this complement to our attention is really appreciated and we will make certain that this service does not go unnoticed.

A copy of your compliment will be forwarded to the stores management.

The reference is as follows: ***/GO

Thank you for your business and we look forward to your continued support.

Kind regards,
Edcon customer experience team,
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