Thank you Edgars for spoiling the first opportunity I had to set foot out of the office.

On 27/03/19 I visited Edgars Greenacres in Port Elizabeth as I do on a regular basis.

I was in need of new cosmetics so I approached the Cosmetics section where I was greeted after a while, but asked to wait a bit as the lady wanted to introduce me to her line. I decided to proceed to the next line for the time being as there was an available lady on another brand I wanted to try. Apparently the lady was not so available and asked me to take a seat- she would assist shortly. After 5 minutes of sitting and listening to a customer complaint (that is 1 customer that needs to be assisted by 4 cosmetics ladies about a refund) I decided to try my luck at next line. To no avail, I stood around again looking like a fool while everyone was going about their conversations. They didn't even notice me leave although they were looking me in the face.

8 ladies with 2 clients being assisted = no service to anybody else.

I also had an arm full of NON SALE baby clothes I was going to purchase my soon to be baby boy- his first clothes (which I was very excited about). I proceeded to walk back to the baby section and dump everything- something I will never dream of doing.

Moral of the story I will never set foot in this store again as there are MANY places to get the same items where the Employees actually want to assist you. In this day and age you cannot mess around with Customer Service. But I am glad to see they are doing so well that they can actually afford to **** off clients!