Thank You Edgars for Nothing

My Name is Pieter and I think it best to start at the beginning. I am a big client of Edgars and over the years spend quite a bit of money with them. And every time I swiped my Thank You card their system said they would like to offer me a Edgars account. On Monday the 6thApril2015 I went to Edgars Clearwater to apply for a new thank you card as I lost my old one. I then also decided to apply for an Edgards Account. I was told I would be contacted with regards to the outcome of my application.<br> On the 8thApril2015 I still haven't heard anything with regards to my application. And I phoned edgars customer services department. after being sent from pillar to post and having to contact 3 different departments I ended up at their new accounts department and spoke to a Mr Kelvin Mothapo. Needless to say he was of no assistance and pathetic.And just told me \my application was declined by the system". I then proceeded to ask him how that could be possible with some one who has an excellent Transunion . Together with more than R10 000.00 a month disposable income. I mean Truworths actually want to increase my limit. long story short I am disgusted with the lever of service over all!!!"""