YT
Yolandi T
1 reviews | Active since Nov 2013
19 Oct 2015, 08:39
THANK U REWARDS COMPLAINT NO RESPONSE
Have logged a complaint on Hello Peter last week I received a reply that the Marketing department will attend to the matter shortly. Guess WHAT? STILL NO RESPONSE. Guess they do not value their clients. I really did not expect this from Edgars.<br> <br> Case number: ***/GO
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Edgars's replyOfficial
21 Oct 2015, 09:07Hello YolandiDT82,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we can understand the frustration of not receiving the assistance you require.
Kindly be advised that your query has been forwarded to our marketing department management to advise and feedback will be provided shortly.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we can understand the frustration of not receiving the assistance you require.
Kindly be advised that your query has been forwarded to our marketing department management to advise and feedback will be provided shortly.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Edgars's reply21 Oct 2015, 09:07
Official
Hello YolandiDT82,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we can understand the frustration of not receiving the assistance you require.
Kindly be advised that your query has been forwarded to our marketing department management to advise and feedback will be provided shortly.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we can understand the frustration of not receiving the assistance you require.
Kindly be advised that your query has been forwarded to our marketing department management to advise and feedback will be provided shortly.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***