YT
Yolandi T
1 reviews | Active since Nov 2013
13 Oct 2015, 13:13
THANK U REWARD - FALSE
So I received an sms the other day stating the following: \R100 Edgars voucher just for you! Show code 27244**** in store and spoil yourself until 8 Oct! Thank U Card...*****. T&C apply. Sms STOP to opt out."<br> <br> So obviously I thought WOW this is my lucky day as I really needed something and I actually didn't have enough money as we all know life is tough. I went to Edgars Vanderbijlpark and I was told that the points was not yet activated on card and I must try again in few days time"
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Edgars's replyOfficial
14 Oct 2015, 16:52Hello YolandiDT82,
It is with great displeasure to hear of the overall experience.
Please be advised we have referred this query to the Marketing department to address, we can understand how disappointed you were and for that we sincerely apologise. We assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
It is with great displeasure to hear of the overall experience.
Please be advised we have referred this query to the Marketing department to address, we can understand how disappointed you were and for that we sincerely apologise. We assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
Best regards,
Edgars's reply14 Oct 2015, 16:52
Official
Hello YolandiDT82,
It is with great displeasure to hear of the overall experience.
Please be advised we have referred this query to the Marketing department to address, we can understand how disappointed you were and for that we sincerely apologise. We assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
It is with great displeasure to hear of the overall experience.
Please be advised we have referred this query to the Marketing department to address, we can understand how disappointed you were and for that we sincerely apologise. We assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
Best regards,