Terrible treatment I got from Edgars in Eastgate Mall in the Dior counter (Consutant is Silala)

I was at Edgar's in Eastgate Mall in the Dior Counter,I have a complaint against the consultant whom I needed help from,her name Tag was written Silala. I wanted to try on the Foundation hence I am not fami**** with the brand....I am using Tom Ford at the moment but I was interested in changing to the Dior Skin Care and Make Up. Firstly she was attending the other customer of which I didn't have a problem with that and then when she is done I was patiently waiting for her to finish. I realized that she was not willing to help,I then asked her for help. Her response was.....I am still busy with my Manager (with the attitude)....I said to her really? who comes first between your manager and the customer.Amazingly her Manager said I am just showing you something....I said hell No that is not acceptable. I was very shocked when her Manager was saying that....she came with the attitude and I asked her some few questions hence I wanted to know more about the product. Everything I wanted try she said we don't have stock ( I was very shocked like in everything I was interested in she didn't have stock).I decided to go to Red square where I got An excellent service from Jennifer in Dior Counter.I went back to Edgars and I told her nicely I didn't like your attitude and the way you talked to me earlier on.Believe it or not she was not apologetic at all....I must say she peaces off and made me hate Edgar's more. Especially Dior.I was looking forward to Dior but the service I got made me changed my mind and stayed where I am happy. I will rather go to Red square if I want to purchase something in the cosmetics. And this is the second time I get this treatment from Edgar's in Eastgate,the store Manager promised to take care of it but i never got any feedback. I am done with Edgar's in Eastgate Mall and I wouldn't recommend anyone to shop there,their service sucks if I should say.