Terrible to NO Service !

<p>To whom it may concern</p> <p> </p> <p>R60 for a VIP club has been going on my account for a few months now, I have not agreed to this ! I tried calling the customer care line but no one seems to be able to help and sends me from pillar to post. I went in to a branch where I was given a reference number ( ********** 159 ) and was told it will be handled and I will be credited for the few months that it went off on my account. Two months later and nothing has been done, the R60 is still on my statements! I will not pay another cent until this has been sorted and I will close my account!</p> <p> </p> <p>Jessica du Toit</p> <p> ********** 958</p>