Terrible Terrible Service
<p>Last week I posted a complaint about EDGARS/RMCS here on HelloPeter.com and no one bothered to help me instead the response was i had given them a wrong number but still even after I responded with my number no one called up to today. I complaning to edgars because they allow RMCS to change their customer's mobile numbers to contracts without their concern. I have been falling to get help for more than a year now.</p>
Please be advised no assistance can be provided should we not receive the relevant details. Thank you for provided the correct details.
Kindly note RMCS (Retail Mobile Credit Specialists) which is a third party company to Edcon with regards to airtime had activated the benefit on your account please be advised this is normally activated on your account when you purchase airtime via marketing sms sent to you regarding airtime specials.
We have raised this incident with RMCS , you will be receiving feedback directly from RMCS.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
Please be advised no assistance can be provided should we not receive the relevant details. Thank you for provided the correct details.
Kindly note RMCS (Retail Mobile Credit Specialists) which is a third party company to Edcon with regards to airtime had activated the benefit on your account please be advised this is normally activated on your account when you purchase airtime via marketing sms sent to you regarding airtime specials.
We have raised this incident with RMCS , you will be receiving feedback directly from RMCS.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
