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Asha R

1 reviews | Active since Feb 2013

25 May 2020, 17:06

Terrible services

I placed an order online on 12 May 2020 and I have tried emailing and calling customer service to get a response as to what my tracking number is and when can I expect delivery and to date have had no response. The amount went off my credit card on the same day. The automated response says someone will get back to me within 48 hrs and 2 weeks later I am still waiting....

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Replies (2)
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Asha R's update26 May 2020, 14:10
Reviewer Update
I had problems with my internet and I did not get the chance to take down the order number.
Please check it may have bounced as ***
Also, the reference on my credit card is as follows:
12 May | U*L*EDGARS ONL BB0132 CROWNU*l*edgars onl bb0132 crown | | - 899.87 | |
Thanks Asha ***
AR
Asha R's update03 Jun 2020, 15:40
Reviewer Update
I sent a response to Edgars 26 May 2020 and to date they have still not responded. I would like the money reversed to my credit card as I no longer want those items after waiting for such a long time. The customer service from Edgars is appalling.