Terrible service recieved

<p>My husband and I purchased a cellphone on the 11 off September from Edgars Active in Liberty Mall. On the same day we realised that that the whole screen was a light shade off purple. When we took pictures with the camera all the pictures showed purple this was definitely not normal. The next day my husband took the Phone back to the store. The manager going by the name off Za told my husband that there was nothing he could do. My husband requested to speak to the area manager. Her name is Pinky.She told him to return the next day as the head office was closed.The next day I went to the store and spoke to the area manager on the telephone she told me that because we had taken the Phone out off the store she can not do anything to help me. And upon consultation with her manager of the store they both decided that there was nothing wrong with the Phone and nothing they could do to help me. She shouted at me while speaking on the telephone and was very rude. When I asked for her bosses details she said she has no boss. My husband and I then walked to edgars connect in liberty mall to see how another phone off the same type we had purchased worked. We explained to the already in edgars connect our problem with the Phone and showed her the Phone. She then called her manager and he told us that they will send the phone to Vodacom to be checked up.On the 28th off September edgars connect issued us with a brand new phone from Vodacom which works perfectly. The service I received from Edgars Active was appalling and they treated my husband and I terribly.My husband is a sales rep and relys heavily on the use of a cellphone as he does not work in a office. </p>