Terrible Service from Edgars

I would like to share my terrible experience with Edgars. I have a family provider policy with them and always this policy seems to be dropping off. I have phoned Edgars several times and have received no assistance. I have phoned Sandile Mabaso on the number he has given me and he does not answer. I have sent several emails which has been ignored. I have left messages with the call centre agents and he still does not get in touch with me. the service is very painful and pathetic. The service is terrible and I am tired of empty promises.