1 reviews | Active since Nov 2015
Terrible service Edgars!
<p>So i want to settle my edgars account in full via consolidation ,requested a settlement letter weeks ago and i never receive anything after email after email.</p> <p> </p> <p>I do get response but only to tell me i will receive the letter in within 48hours,which never happens!</p> <p>I do however get calls that tell me i'm in arrears and need to pay now! And could be handed over...</p> <p>Never expected this from them.</p>
Pardon our late response to your query.
Please accept our sincere apologies for the lack of service experienced.
Please be advised as per our records the letter in question was forwarded to you on the 18.09.2016. We hope you have received it and everything is in order.
Please find below reference number for the below query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Pardon our late response to your query.
Please accept our sincere apologies for the lack of service experienced.
Please be advised as per our records the letter in question was forwarded to you on the 18.09.2016. We hope you have received it and everything is in order.
Please find below reference number for the below query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,