RG
Reagan G
1 reviews | Active since Jul 2015
28 Jul 2015, 15:15
Terrible Service at Edgars Gateway
I visited Edgars Gateway on Friday 24 July 2015 as I was enticed by the ''Upto 75% off\ sale.<br> <br> I found a nice brown jacket on sale which had a price tag of R169.9
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Edgars's replyOfficial
01 Aug 2015, 15:13Hello Reagan27,
Thank you for raising your concerns with us. We would like to apologise for the manner in which this matter was handled. We do not threaten our customers in anyway. However, a discount wouldn't have been authorised for that amount. We apologise for the lapse in service. All concerns raised on this matter will be addressed accordingly
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team.
***
Thank you for raising your concerns with us. We would like to apologise for the manner in which this matter was handled. We do not threaten our customers in anyway. However, a discount wouldn't have been authorised for that amount. We apologise for the lapse in service. All concerns raised on this matter will be addressed accordingly
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team.
***
Edgars's reply01 Aug 2015, 15:13
Official
Hello Reagan27,
Thank you for raising your concerns with us. We would like to apologise for the manner in which this matter was handled. We do not threaten our customers in anyway. However, a discount wouldn't have been authorised for that amount. We apologise for the lapse in service. All concerns raised on this matter will be addressed accordingly
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team.
***
Thank you for raising your concerns with us. We would like to apologise for the manner in which this matter was handled. We do not threaten our customers in anyway. However, a discount wouldn't have been authorised for that amount. We apologise for the lapse in service. All concerns raised on this matter will be addressed accordingly
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team.
***