AO
Atiyya Osman-Gardee
1 reviews | Active since May 2020
29 May 2020, 16:46
Terrible service
Placed my order on 1st May. After millions of calls and tweets, I was finally told that my order was being prepared and will be with the couriers in 3-5 days.. This was ten days ago. Edgars responds to all other tweets and messages besided those posted about orders. Why are they avoiding us. Where is my order?????????
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
30 May 2020, 14:14Good afternoon Atiyya
We hereby acknowledge the receipt of your complaint.
Kindly note that we are looking into the matter and feedback will be provided shortly.
Please accept our sincere apologies for the inconvenience and frustrations caused.
The reference number for your query is: ***/GO
Kind RegardsThe Customer Experience Team
We hereby acknowledge the receipt of your complaint.
Kindly note that we are looking into the matter and feedback will be provided shortly.
Please accept our sincere apologies for the inconvenience and frustrations caused.
The reference number for your query is: ***/GO
Kind RegardsThe Customer Experience Team
Edgars's reply30 May 2020, 14:14
Official
Good afternoon Atiyya
We hereby acknowledge the receipt of your complaint.
Kindly note that we are looking into the matter and feedback will be provided shortly.
Please accept our sincere apologies for the inconvenience and frustrations caused.
The reference number for your query is: ***/GO
Kind RegardsThe Customer Experience Team
We hereby acknowledge the receipt of your complaint.
Kindly note that we are looking into the matter and feedback will be provided shortly.
Please accept our sincere apologies for the inconvenience and frustrations caused.
The reference number for your query is: ***/GO
Kind RegardsThe Customer Experience Team