Terrible service
I went into edgars today to make certain enquiries...1st enquiry is that I have edgars club for a year and have never received any vouchers or any benefits...I spoke to Sharon who called their head office...but no one was able to give me answers!!!so basically I paid 50 rands a month since last year January for nothing!!!spoke to brunei!! 2nd enquiry...saw a phone on their advertising tv in the shop but everyone is clueless on how to get this phone!!riduculous!
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Edgars's replyOfficial
30 Mar 2016, 11:03Hello denishangovender,
Thank you for raising your concerns with us.
Please be advised all club communication is send via SMS. Kindly note the contact number listed on your account does not match with your current contact number and therefore you were not receiving any communication regarding club ( club vouchers and magazines).
According our records the service in question was cancelled on the 28.03.2016 as requested.
Please find below reference number for this query.
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for raising your concerns with us.
Please be advised all club communication is send via SMS. Kindly note the contact number listed on your account does not match with your current contact number and therefore you were not receiving any communication regarding club ( club vouchers and magazines).
According our records the service in question was cancelled on the 28.03.2016 as requested.
Please find below reference number for this query.
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply30 Mar 2016, 11:03
Official
Hello denishangovender,
Thank you for raising your concerns with us.
Please be advised all club communication is send via SMS. Kindly note the contact number listed on your account does not match with your current contact number and therefore you were not receiving any communication regarding club ( club vouchers and magazines).
According our records the service in question was cancelled on the 28.03.2016 as requested.
Please find below reference number for this query.
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for raising your concerns with us.
Please be advised all club communication is send via SMS. Kindly note the contact number listed on your account does not match with your current contact number and therefore you were not receiving any communication regarding club ( club vouchers and magazines).
According our records the service in question was cancelled on the 28.03.2016 as requested.
Please find below reference number for this query.
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,