mL
masrur L
1 reviews | Active since Apr 2015
20 Feb 2016, 16:53
Terrible service
Every since I've activated my Edgar's account and club I've had to call in and go into store numerous, because I can activate my movies benefit card and make my once off payment. They keep give me the same story. Today I called in twice again and was told to hang on. Instead they end the call/Hangup!!I'm planning up this account and canceling!!!
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Edgars's replyOfficial
23 Feb 2016, 09:46Hello masrur,
Kindly note we tried contacting you telephonically at about 09:40 but could not reach you. ( phone rings - unable to leave a voice message).
Thank you for bring the above concerns to our attention in regards to your club.
Could you kindly contact us back and quote the below reference number. The reason for our call is to establish the problem you have with your club card.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards, Customer Experience Team.
Call Centre: ***
Kindly note we tried contacting you telephonically at about 09:40 but could not reach you. ( phone rings - unable to leave a voice message).
Thank you for bring the above concerns to our attention in regards to your club.
Could you kindly contact us back and quote the below reference number. The reason for our call is to establish the problem you have with your club card.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards, Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply23 Feb 2016, 09:46
Official
Hello masrur,
Kindly note we tried contacting you telephonically at about 09:40 but could not reach you. ( phone rings - unable to leave a voice message).
Thank you for bring the above concerns to our attention in regards to your club.
Could you kindly contact us back and quote the below reference number. The reason for our call is to establish the problem you have with your club card.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards, Customer Experience Team.
Call Centre: ***
Kindly note we tried contacting you telephonically at about 09:40 but could not reach you. ( phone rings - unable to leave a voice message).
Thank you for bring the above concerns to our attention in regards to your club.
Could you kindly contact us back and quote the below reference number. The reason for our call is to establish the problem you have with your club card.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards, Customer Experience Team.
Call Centre: ***
Best regards,