terrible service
<p>We have been at Edgar's and Jet for the past 4 days at N1,city mall in cape town trying to open up an utent account .</p> <p> </p> <p>The service we receive from staff is pathetic.</p> <p>Not to mention wasting atleast 2 hours a day there trying t get hold of the account department. And eventual ly when they answer the phone dies or they say the system is down.</p> <p> </p> <p>And absolutely no urgency or sympathy or a care in the world..</p> <p> </p> <p>DoesEdgars not want business ?????</p>
We have received your concerns and apologise for the inconvenience caused by the overall poor service that you encountered in store. Kindly be advised that our New accounts team department looks at a certain criteria when approving accounts should you not meet the requirements therefore they will decline the application. Kindly contact the new accounts team on the below details for more clarity on the status of your new account. Please find the following reference number for your post ***/GO
Kindly find the direct new accounts team details below.
New accounts Express Credit ***
New Accounts Queries ***
Faxes ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by the overall poor service that you encountered in store. Kindly be advised that our New accounts team department looks at a certain criteria when approving accounts should you not meet the requirements therefore they will decline the application. Kindly contact the new accounts team on the below details for more clarity on the status of your new account. Please find the following reference number for your post ***/GO
Kindly find the direct new accounts team details below.
New accounts Express Credit ***
New Accounts Queries ***
Faxes ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by the overall poor service that you encountered in store. Kindly be advised that our New accounts team department looks at a certain criteria when approving accounts should you not meet the requirements therefore they will decline the application. Kindly contact the new accounts team on the below details for more clarity on the status of your new account. Please find the following reference number for your post ***/GO
Kindly find the direct new accounts team details below.
New accounts Express Credit ***
New Accounts Queries ***
Faxes ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by the overall poor service that you encountered in store. Kindly be advised that our New accounts team department looks at a certain criteria when approving accounts should you not meet the requirements therefore they will decline the application. Kindly contact the new accounts team on the below details for more clarity on the status of your new account. Please find the following reference number for your post ***/GO
Kindly find the direct new accounts team details below.
New accounts Express Credit ***
New Accounts Queries ***
Faxes ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,