1 reviews | Active since Jun 2017
TERRIBLE SERVICE
<p>What horrible service i received at Edgars waterfront by ODwa and there cellphone department</p> <p> </p> <p>HORRIBLE,HORRIBLE,HORRIBLE. GETTING AN EDGARS CARD WAS THE WORSE DECISION I EVER MADE. DEFINATELY CLOSING IT</p> <p> </p>
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that, we have escalated the complaint to the Edgars V& A waterfront as the Mall management to address as our valued customer is not happy with the overall service that you received in store , which resulted in our valued customer closing their account . A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. . It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that, we have escalated the complaint to the Edgars V& A waterfront as the Mall management to address as our valued customer is not happy with the overall service that you received in store , which resulted in our valued customer closing their account . A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. . It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that, we have escalated the complaint to the Edgars V& A waterfront as the Mall management to address as our valued customer is not happy with the overall service that you received in store , which resulted in our valued customer closing their account . A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. . It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that, we have escalated the complaint to the Edgars V& A waterfront as the Mall management to address as our valued customer is not happy with the overall service that you received in store , which resulted in our valued customer closing their account . A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. . It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,