Terrible Service
<p>Last year I took my cell phone in for repairs to Edgars N1 city. When I went to collect my cell phone the sales assistant told me that I'm lucky, I asked why? And she said because you don't have to pay anything. Oh wow I thought that awesome. Today I called the Edgars Financial services to find out what is happening with my claim, as my poor cell phone was ****** about 2 weeks ago. I went back to Edgars N1 City to process the claim there. </p> <p>But today I am informed by the call centre agent that there is an excess of R800 that is still outstanding for last year's repairs?</p> <p>What on earth!</p> <p>I need this sorted out!!</p>
As discussed telephonically we would liek to confirm that your cellphone claim is referred to insurers for final assessment. Final feedback will be communicated to you tomorrow before noon.
Please find below reference number for this query:
***/GO
Kind Regards
Edcon Customer Experience Team
***
Best regards,
As discussed telephonically we would liek to confirm that your cellphone claim is referred to insurers for final assessment. Final feedback will be communicated to you tomorrow before noon.
Please find below reference number for this query:
***/GO
Kind Regards
Edcon Customer Experience Team
***
Best regards,