LM
Letisha M
1 reviews | Active since Nov 2016
17 Oct 2018, 09:52
Terrible service
I have called the Edgar's call centre and they made me hold on the line almost 30 mins so I called again and had the same expierence!! I called from my cell and had to recharge my airtime 2times!!! Its sad as Edgar's is so-called a big clothing store!
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Edgars's replyOfficial
18 Oct 2018, 11:31Thank you for taking the time to send through the above post. We really appreciate your feedback as it helps us to continually improve on our service to you and enables us to identify and rectify any problem areas as soon as possible.
Our sincere apologies for the negative experience from our agents which will be addressed by the team managers .
***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,
Edgars's reply18 Oct 2018, 11:31
Official
Thank you for taking the time to send through the above post. We really appreciate your feedback as it helps us to continually improve on our service to you and enables us to identify and rectify any problem areas as soon as possible.
Our sincere apologies for the negative experience from our agents which will be addressed by the team managers .
***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,