1 reviews | Active since Oct 2012
Terrible Service
I have a funeral policy with Edgars for me and my fiance. I requested documents for this Policy on 1 September 2017. I kept asking and asking and asking and EVENTUALLY on 12 September I received the documents. 2 Days short of 2 weeks. I mean what kind of sevice is that. I look at the documents and my fiance's name is Wrong. I email the back and still no feedback or updated documents. Since 12 September 2017 I have send 23 email requested these documents be updated (TWENTY THREE) still no responce.
So here is an idea. How about you get your useless consultants to contact me so I can CANCEL this policy. There is a **** load of funeral policy options out there. I sure as hell dont need one with you where I need to lick **** for my documents.
Kindly furnish us your account or ID number on ***, so that we may liaise with the accounts team regarding the financial services documentation request. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning . They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,
Kindly furnish us your account or ID number on ***, so that we may liaise with the accounts team regarding the financial services documentation request. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning . They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,
Kindly furnish us your account or ID number on ***, so that we may liaise with the accounts team regarding the financial services documentation request. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning . They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,
Kindly furnish us your account or ID number on ***, so that we may liaise with the accounts team regarding the financial services documentation request. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning . They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,