1 reviews | Active since Mar 2013
Terrible service
<p>I bought a set of Bras on the 24th of November 2016 at Edgars The Glen mall as i was leaving for a vacation i only realised once i got there that they had a fault and the wiire was already sticking and by just fitting it that wire was hurting me now can you imagi ne how it owuld have felt if i wore it the whole day?Not only was i dissapointed by the product but i was very ashamed to have travelled so far and find i had one old bra i had to wear the whole weekend because Edgars is not giving us quality.Upon my return yesterday i went to Edgars Mall of the south approached by a very rude lady i cant recall name properly i think it was Busi or Lucy she didnt want to hear anything from my side and tld me that no lingere is taken back and yes i fully understand the retuen policy but if there is a fault clearly that isnt my problem after i explained that she told me to take it back to the store i bought it from , REALLY??????Edgars is Edgars why must i be sent around if there is a probelm Lingere is very expensive and i will not let R299 go down the drain i need this fixed.</p>
Thank you for sharing your in store experience with us .We must apologise for the delayed response as well as the inconvenience caused to you with the staff referring you back to the original store of purchase.
Our attempts to contact you today have been unsuccessful .We have escalated your query to the store for further assistance with the credit of the bras.
***/GO
Kind regards
Best regards,
Thank you for sharing your in store experience with us .We must apologise for the delayed response as well as the inconvenience caused to you with the staff referring you back to the original store of purchase.
Our attempts to contact you today have been unsuccessful .We have escalated your query to the store for further assistance with the credit of the bras.
***/GO
Kind regards
Best regards,
