Terrible service
<p>The customer service at Centurion Edgars is despicable. I've been waiting in a queue for almost an hour, nobody seems to be bothered. Ladies are standing around chatting while we are being ignored. How can this be good for business?</p>
Thank you for bringing the above concerns to our attention.
We really appreciate your honest feedback as it helps us to continually improve on our service to you and enables us to identify and rectify any problem areas as soon as possible.
Our sincere apologies for the negative experience you had with our Edgars Centurion store.
We strive to provide our customers with the best possible service, and when you feel that it fails to meet your expectations, It is important for us to know.
We are sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustrations this incident has caused you.
Please be advised that your service experience is reported to the stores management team in order to implement corrective measures with staff in order to avoid re-occurrence of this nature.
Your patronage is important to us, and we hope that you will continue to give us opportunities to service you.
Thank you once again for bringing this matter to our attention.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team
Call Centre: ***
Best regards,
Thank you for bringing the above concerns to our attention.
We really appreciate your honest feedback as it helps us to continually improve on our service to you and enables us to identify and rectify any problem areas as soon as possible.
Our sincere apologies for the negative experience you had with our Edgars Centurion store.
We strive to provide our customers with the best possible service, and when you feel that it fails to meet your expectations, It is important for us to know.
We are sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustrations this incident has caused you.
Please be advised that your service experience is reported to the stores management team in order to implement corrective measures with staff in order to avoid re-occurrence of this nature.
Your patronage is important to us, and we hope that you will continue to give us opportunities to service you.
Thank you once again for bringing this matter to our attention.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team
Call Centre: ***
Best regards,