Terrible Service

I went to the Red Square store in Musgrave Centre on Sunday morning to purchase new skin care products and make up. I walked into the store and looked around for about 15 minutes WITHOUT any of the consultants asking if I needed help. One consultant was busy with a customer, the rest of the staff were standing around and chatting amongst themselves. I saw a consultant at the front of the store and decided to approach her since no one was going to try and give me service. She looked at me as I approached, I did not get as much as a smile or a good morning. I asked her where a few of the products which I was looking for were and she just pointed in the direction behind me, she did not even bother walking me to the area or help me with different products. After this dissatisfactory service, I walked opposite to the Truworths Elements store where I was greeted with a smile without having to wait, I ended up making a purchase of R1950 at Truworths because of their helpfulness AND service. I live about 60KM away from Musgrave, however I will definitely go back to Truworths because of the service I received. the staff at Red Square could definitely learn about service from Truworth.