1 reviews | Active since Feb 2017
Terrible online shopping experience
<p>terrible online shopping experience,don't waste your time with them rather opt for JETONLINE,SPREE OR ZANDO,They're always giving me problems,first time I ordered from them I did not receive my parcel I had to contact them before I was told that what I ordered was out of stock then they processed my refund,second time I placed an order through them they gave me a bigger size than the one I ordered,this time I have been waiting for close to 15 days for delivery of an online purchase and I do not understand why it is taking so long you'd swear the things I ordered are being shipping from overseas.They shouldn't have introduced this online shopping option if they were not well equipped to carry it through</p>
We sincerely apologise for the overall experience. Do not hesitate to contact us on ***to discuss the matter further. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We apologize again for the frustrations incurred. Please find the below reference number for your post ***/GO
Kind regards,
Customer Experience Team
Call Centre: ***.
We sincerely apologise for the overall experience. Do not hesitate to contact us on ***to discuss the matter further. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We apologize again for the frustrations incurred. Please find the below reference number for your post ***/GO
Kind regards,
Customer Experience Team
Call Centre: ***.