YT
Yolanda T
1 reviews | Active since Jun 2017
28 Jul 2020, 12:59
Terrible online service
Good Day
I made an order online about 3 weeks ago, there has been no feedback. The order number is ***. I followed up yesterday and spoke to someone and she didn't even make any sense.
This is disastrous service, even from Edgars. I knew it could take 2 weeks because i have never known Edgars to provide speedy but even on your low standards of service, this is terrible.
I await a response.
Regards, Lindiwe Tinto
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Replies (1)YT
Yolanda T's updateReviewer Update
30 Jul 2020, 11:20I received a reply from one of your employees - Boitumelo Sebetla
She asked for the order number and said nothing else, did nothing else. She just disappeared.
I asked that i please have the order sent to me by end of day today. That is not too much to ask for given that the order was placed on the 13th of July.
Your service is atrocious and i will close this account, there is no benefit in having a Edgars account, it is frustrating, no wonder the company is always on the brink of closing down. Even the most basic service is frustrating for the customer.
She asked for the order number and said nothing else, did nothing else. She just disappeared.
I asked that i please have the order sent to me by end of day today. That is not too much to ask for given that the order was placed on the 13th of July.
Your service is atrocious and i will close this account, there is no benefit in having a Edgars account, it is frustrating, no wonder the company is always on the brink of closing down. Even the most basic service is frustrating for the customer.
YT
Yolanda T's update30 Jul 2020, 11:20
Reviewer Update
I received a reply from one of your employees - Boitumelo Sebetla
She asked for the order number and said nothing else, did nothing else. She just disappeared.
I asked that i please have the order sent to me by end of day today. That is not too much to ask for given that the order was placed on the 13th of July.
Your service is atrocious and i will close this account, there is no benefit in having a Edgars account, it is frustrating, no wonder the company is always on the brink of closing down. Even the most basic service is frustrating for the customer.
She asked for the order number and said nothing else, did nothing else. She just disappeared.
I asked that i please have the order sent to me by end of day today. That is not too much to ask for given that the order was placed on the 13th of July.
Your service is atrocious and i will close this account, there is no benefit in having a Edgars account, it is frustrating, no wonder the company is always on the brink of closing down. Even the most basic service is frustrating for the customer.