Terrible customer services

<p>I have been paying Edgars super well every single month for 3yrs straight. I have been receiving letters or statements saying i qualify to increase my limit. After a long time i decided to increase my limit only yhe first time i get a blank face and run around. Now this second time the one guy helps me and when he now finally had enough he puts me in between all the other customers on the phone with a man dealing with the accounts who can't speak properly. Firstly he keeps on looking at an account that doesn't belong to me and argues with me that he is to a point where the lady behind the counter had to help him correctly with their own language. After all that i in turn have to speak louder for him to hear me disclosing personal information infront of a whole lot of other people. How embarrassing. Still you can barely hear a word the man asks and in turn incorrect information is given even after numerously asking that man to speak louder. This resulted in non qualification because your accounts person can't speak clearly not understands. I want my limit increased.</p>