Terrible customer service!!
<p>I received a call from an Edgars debt collector Katlego today. The guy was blatantly rude and had no decent customer service s****s. Clearly these people don't get proper training or telephone etiquette training. I'm disgusted! </p>
Thank you for reporting your service experience with our Collections team.
We are sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustrations this incident has caused you.
We strive to provide our customers with the best possible service, and when you feel that it fails to meet your expectations, It is important for us to know.
Please be advised your query is referred to our Collections management team to address. Feedback confirming resolution will be communicated to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Thank you for reporting your service experience with our Collections team.
We are sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustrations this incident has caused you.
We strive to provide our customers with the best possible service, and when you feel that it fails to meet your expectations, It is important for us to know.
Please be advised your query is referred to our Collections management team to address. Feedback confirming resolution will be communicated to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Thank you for reporting your service experience with our Collections team.
We are sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustrations this incident has caused you.
We strive to provide our customers with the best possible service, and when you feel that it fails to meet your expectations, It is important for us to know.
Please be advised your query is referred to our Collections management team to address. Feedback confirming resolution will be communicated to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Thank you for reporting your service experience with our Collections team.
We are sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustrations this incident has caused you.
We strive to provide our customers with the best possible service, and when you feel that it fails to meet your expectations, It is important for us to know.
Please be advised your query is referred to our Collections management team to address. Feedback confirming resolution will be communicated to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,