AM
Ameera M
1 reviews | Active since May 2020
29 May 2020, 21:27
terrible customer service
terrible and disgusting service from Edgars.placed an order online almost a month ago but still have not yet received my parcel or even a tracking number. They do not even answer their calls at the customer service.Really unhappy and will never do this again.no communication whatsoever.
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Edgars's replyOfficial
30 May 2020, 15:27Good day Ameera
We hereby acknowledge the receipt of your complaint.
Kindly note that we are looking into the matter and feedback will be provided shortly.
Please accept our sincere apologies for the inconvenience and frustrations caused.
The reference number for your query is: ***/GO
Kind RegardsThe Customer Experience Team
We hereby acknowledge the receipt of your complaint.
Kindly note that we are looking into the matter and feedback will be provided shortly.
Please accept our sincere apologies for the inconvenience and frustrations caused.
The reference number for your query is: ***/GO
Kind RegardsThe Customer Experience Team
Edgars's reply30 May 2020, 15:27
Official
Good day Ameera
We hereby acknowledge the receipt of your complaint.
Kindly note that we are looking into the matter and feedback will be provided shortly.
Please accept our sincere apologies for the inconvenience and frustrations caused.
The reference number for your query is: ***/GO
Kind RegardsThe Customer Experience Team
We hereby acknowledge the receipt of your complaint.
Kindly note that we are looking into the matter and feedback will be provided shortly.
Please accept our sincere apologies for the inconvenience and frustrations caused.
The reference number for your query is: ***/GO
Kind RegardsThe Customer Experience Team