1 reviews | Active since Mar 2017
Terrible business acumen ...no accountability whatsoever !!!!!!!
<p>I submitted my phone for warranty repairs at wonderpark edgars in january and was told my phone would be back within 21 working days,to this I havent recieved my phone and no seems to know when I will get it and if its repaired or not . I have called the store numerious times with no luck,the ast time I called I spoke to the store manager who said he will assist but to this day hasnt given me feed back.....</p> <p>I have lost a whole lot contacts and deals due to this and want my phone back as in yesterday or the store must give me a new phone to the same value ...</p>
Thank you for taking the time to send through an email.
We really appreciate your feedback as it helps us to continually improve on our service to you and enables us to identify and rectify any problem areas as soon as possible.
As discussed telephonically a courtesy call will be conducted tomorrow afternoon at 15:30 to confirm satisfaction.
Please find below reference number for this query:
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Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for taking the time to send through an email.
We really appreciate your feedback as it helps us to continually improve on our service to you and enables us to identify and rectify any problem areas as soon as possible.
As discussed telephonically a courtesy call will be conducted tomorrow afternoon at 15:30 to confirm satisfaction.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***