1 reviews | Active since Jan 2019
TERRIBLE ACCOUNTS DEPARTMENT. EDGAR DESERVES 0 STAR
Edgars is terrible. I do not know if they want to ruin client credit score or if they just want to rip us off and charge us exorbitant interest rates. I partially paid my account before christmas in 2018, and today it is 31st of January 2019 and the statement hasn't updated. It still shows December statement and now i am asking myself how i can trust them that if i pay they will actually reflect in the statement. If you are thinking of creating an account with them, do not bother. The accounts email didn't bother helping me. They just told me to wait and when rep**** they never returned. No wonder they are going down. I hope PIC doesn't invest our pension money in them because they do not value their customers and will just be wasting PIC money with their don't care attitude.
Thank you for taking our call.
As requested your complaint is referred to our regional credit office team for investigation and resolution purposes within the next 48 hours.
NB: The team will provide clarity on how payments update and how they are calculated. In addition they will confirm the current status of your account.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Thank you for taking our call.
As requested your complaint is referred to our regional credit office team for investigation and resolution purposes within the next 48 hours.
NB: The team will provide clarity on how payments update and how they are calculated. In addition they will confirm the current status of your account.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***