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stephanie G

1 reviews | Active since Jan 2013

10 Oct 2022, 17:15

Terrible

I hope everyone is checking their statements because.... yoh!! The way edgars like to rob people !!! Its unreal.... let me just break it down.... firstly I wasn't receiving statements or sms... getting charged for mobile bills which I never signed up for... didn't know I was paying for that... didn't get reimbursed for it... spent countless times asking them to get a statement, eventually did only to see ... they increased my installment without telling me... which put my account into arrears lmao!!! Now I'm seeing I must pay for a letter !! For one month in arrears which I settled and 2 sms fees .. (Letter and sms I never received btw) what you guys are doing should be *******.!!!!!! 😡😡😡imagine how many other people are getting ****** .... unbelievable!!!!

0
Replies (1)
Edgars
Edgars's reply11 Oct 2022, 12:19
Official
Dear Stephanie,

Please provide us with your ID, account or card number so we are able to escalate your query for further investigation.

Thank you and stay safe.