AV
Anthea V
1 reviews | Active since Dec 2013
26 Feb 2016, 13:29
Telephone etiquette
So i call Edgar's, so Pretty answered the phone, shes like \Hello\", i was so confused, thinking *did i just call a house number*, so i asked her what the number is for, she said Edgars, then i asked her why she doesnt answer the phone like its a company phone, then she said \"ah\" put me on hold and the line disconnected.<br> <br> If she doesn't know telephone etiquette, then she shouldn't answer the phone."
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Edgars's replyOfficial
26 Feb 2016, 14:01Hello Antheadv,
We have raised your concerns regarding the telephonic service you received from the store lines. We must apologise for the inconvenience and frustration caused, you will be receiving feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
We have raised your concerns regarding the telephonic service you received from the store lines. We must apologise for the inconvenience and frustration caused, you will be receiving feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply26 Feb 2016, 14:01
Official
Hello Antheadv,
We have raised your concerns regarding the telephonic service you received from the store lines. We must apologise for the inconvenience and frustration caused, you will be receiving feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
We have raised your concerns regarding the telephonic service you received from the store lines. We must apologise for the inconvenience and frustration caused, you will be receiving feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,