AP
Annerie P
1 reviews | Active since Oct 2013
14 Mar 2016, 17:06
Telemarketing - STOP CALLING!
I constantly receive phone calls from *** for over a month now. Is this how you treat your current customers?? If I at first said NO, why would I change my mind????? Do you also not get the hint when I hang up??? I am on the brink of closing my Edgars account and if I receive another phone call, this will be the last straw. You seem way too desperate for business. When will you ever learn that telemarketing doesn't work and that you are in fact chasing customers away?
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Replies (1)
Edgars's replyOfficial
15 Mar 2016, 15:31Hello afventer,
Thank you for bringing the above concerns to our attention.
Please be advised a request to have your details removed from our marketing list is submitted to our 3rd party company.
Kindly accept our sincere apologies for any frustrations occurred due to this incident.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for bringing the above concerns to our attention.
Please be advised a request to have your details removed from our marketing list is submitted to our 3rd party company.
Kindly accept our sincere apologies for any frustrations occurred due to this incident.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply15 Mar 2016, 15:31
Official
Hello afventer,
Thank you for bringing the above concerns to our attention.
Please be advised a request to have your details removed from our marketing list is submitted to our 3rd party company.
Kindly accept our sincere apologies for any frustrations occurred due to this incident.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for bringing the above concerns to our attention.
Please be advised a request to have your details removed from our marketing list is submitted to our 3rd party company.
Kindly accept our sincere apologies for any frustrations occurred due to this incident.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,