nM
neliswa M
1 reviews | Active since Mar 2015
21 Mar 2015, 01:45
tearing underwear
i recently bought a 5 pack bikini underwear set at the Edgars shop in central Pietermaritzburg. the stitches are tearing on the sides on one of them and another has torn completely apart on the side. i am very dissatisfied with the purchase, especially since it has not even been a month since i bought them.
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Replies (1)
Edgars's replyOfficial
17 Apr 2015, 16:55Hello MashombelaNeli,
Thank you for bringing this matter to our attention. Please note our refund and exchange policy is part of the service we render to our customers. Please be advised our return policy is only for 30 days with an original proof of purchase. We apologise that we couldn't be of much assistance to you.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Thank you for bringing this matter to our attention. Please note our refund and exchange policy is part of the service we render to our customers. Please be advised our return policy is only for 30 days with an original proof of purchase. We apologise that we couldn't be of much assistance to you.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply17 Apr 2015, 16:55
Official
Hello MashombelaNeli,
Thank you for bringing this matter to our attention. Please note our refund and exchange policy is part of the service we render to our customers. Please be advised our return policy is only for 30 days with an original proof of purchase. We apologise that we couldn't be of much assistance to you.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Thank you for bringing this matter to our attention. Please note our refund and exchange policy is part of the service we render to our customers. Please be advised our return policy is only for 30 days with an original proof of purchase. We apologise that we couldn't be of much assistance to you.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Best regards,