1 reviews | Active since May 2016
<p>I write this review on behalf of a relative.</p> <p> </p> <p>She bought a Mint Tablet from Edgars Active, Mtubatuba, KZN in february 2016. On the 9th May 2016 the device would not charge. She returned it to Edgars Active Mtubatuba and was tole that the phone would be returned to head office for repairs (possibly through MTN, as the phone is from MTN)</p> <p> </p> <p>I have since not gotten the device back, my calls to head office have gone unattended with empty promises to get back to me.</p> <p> </p> <p>Kindly address this matter as soon as possible. The device was purchased with the intention to use and enjoy the benefits that come, however the inconvenience has ****** the consumer of the intended purpose of the device.</p> <p> </p>
We must apologise for the inconvenience and frustration caused. Sending your cell phone for repairs should not be so time consuming.
We have raised your concerns with our store manager regarding the repairs on you unit, once feedback is provided further communication will be provided to you.
Your reference number is ********** 175/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,
We must apologise for the inconvenience and frustration caused. Sending your cell phone for repairs should not be so time consuming.
We have raised your concerns with our store manager regarding the repairs on you unit, once feedback is provided further communication will be provided to you.
Your reference number is ********** 175/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,
We must apologise for the inconvenience and frustration caused. Sending your cell phone for repairs should not be so time consuming.
We have raised your concerns with our store manager regarding the repairs on you unit, once feedback is provided further communication will be provided to you.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,
We must apologise for the inconvenience and frustration caused. Sending your cell phone for repairs should not be so time consuming.
We have raised your concerns with our store manager regarding the repairs on you unit, once feedback is provided further communication will be provided to you.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,
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