WH
Werner H

1 reviews | Active since Sept 2016

01 Sept 2016, 15:36

swiching my acc

<p>i have had a edgars acc for a long time and never mised a payment.</p> <p>when i opend the acc i wanted to open a 6 month intrest free acc but was told i can only open a 12 month acc and then later change it to a 6 month acc.</p> <p>now that my acc is payed in full and i want to change the plan to a 6 month they simply say that it can not be done.</p> <p>they say i can close my acc and the re-apply for a acc and the maybe i will be given a 6 month acc but it is unlikely,</p> <p>as i already have the 12 month one.</p> <p>what is there problim??????</p>

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Replies (1)
Edgars
Edgars's reply16 Sept 2016, 15:09
Official

Thank you for making contact with us .We apologise for the frustrations caused to you. Once a 12 months account is opened it cannot be changed to a 6months account .
Reference Number: ***/GO

Kind regards,

Edcon Customer Experience Team
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Best regards,