DM
Desiree M
1 reviews | Active since Oct 2011
26 Apr 2015, 12:39
Surveillance camera
Good day<br> I visited Edgars store in Pretoria CBD on Saturday 25-04-15, liked a few items in the store took them to the fitting room (ladies wear department I think it's the 1st floor) as I always do before making any purchase. While fitting those clothes I looked up what I saw shocked me, I saw a security camera almost right on top of the fitting room. I was so disgusted at the level of disrespect this company has for its customers, if this is done to stop stock loss then it should not be done at the expense of customers. Let me not talk about the bad attitude I received from the lady that works at the fitting room when I asked about the camera and invasion of privacy. Can you look into this matter and one thing I'm certain of is that you will not find such things in the Malls. <br> <br> Regards<br> Desiree
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Edgars's replyOfficial
28 Apr 2015, 11:00Hello Nhlamnisi,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused. We want you to always have an enjoyable shopping experience, therefore, Kindly be advised that the concerns you have raised with us regarding the Surveillance camera in the fitting rooms, has been forwarded the store management to look into and address.
The reference is as follows: ***/GO
Thank you again for taking the time to raise your concerns with us, as it is customer like you that help us improve on our service.
Kind Regards
The Customer Experience Team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused. We want you to always have an enjoyable shopping experience, therefore, Kindly be advised that the concerns you have raised with us regarding the Surveillance camera in the fitting rooms, has been forwarded the store management to look into and address.
The reference is as follows: ***/GO
Thank you again for taking the time to raise your concerns with us, as it is customer like you that help us improve on our service.
Kind Regards
The Customer Experience Team
***
Best regards,
Edgars's reply28 Apr 2015, 11:00
Official
Hello Nhlamnisi,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused. We want you to always have an enjoyable shopping experience, therefore, Kindly be advised that the concerns you have raised with us regarding the Surveillance camera in the fitting rooms, has been forwarded the store management to look into and address.
The reference is as follows: ***/GO
Thank you again for taking the time to raise your concerns with us, as it is customer like you that help us improve on our service.
Kind Regards
The Customer Experience Team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused. We want you to always have an enjoyable shopping experience, therefore, Kindly be advised that the concerns you have raised with us regarding the Surveillance camera in the fitting rooms, has been forwarded the store management to look into and address.
The reference is as follows: ***/GO
Thank you again for taking the time to raise your concerns with us, as it is customer like you that help us improve on our service.
Kind Regards
The Customer Experience Team
***
Best regards,