SD
Sine D

1 reviews | Active since Dec 2011

18 Nov 2015, 14:12

Super Premium Service from a Super Premium Manager

\Always give people more than what they expect to get". That is exactly the kind of customer service I received from the Manager in the Cellphone department in Sandton City. My phone was damaged and I had claimed from insurance. I had gone to Sandton to go get my new handset where I was initially advised that I cannot get the same make and model of the phone as they no longer stock it"

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Replies (1)
Edgars
Edgars's reply20 Nov 2015, 13:59
Official
Hello sfdube,

Wow great service!!!

Thank you for taking the time and sharing your pleasant experience with us. We are so glad to hear you are pleased with the service you received in store by Ngwako. We will be sure to pass your comment over to Ngwako and his direct manager for further recognition.

Kind regards,
Edcon customer experience team,
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