Such a useless contact centre

<p>I have sent some changes to the Edgars Financial services and they sent an e-mail to say it was done but never sent me correct documents which state these changes. I sent then an e-mail and a follow up asking for correct policy documents and they still have not sent. 2 days ago I sent an e-mail to their contact centre and to a personal e-mail of contact centre agent requesting a claim form, none of these e-mails have been responded to. I guess it is all good and well when you take premiums from me but cannot provide a decent service. I will take this business to a competitor who does much better at servicing clients, your contact centre is very useless I must say. I dont know how am still even your client when you fail to provide a simple service to me.</p>