1 reviews | Active since Oct 2018
Store Manager
i have been at edgars festival mall to fica my account 3 times, this morning i went in to purchase and i was told my account is blocked, documents were sent again to fica department and we tried to call them and the was no answer, i spent 2 hours at the shop and i was not helped. card number 6 ********** 5 ********** , this has been going on for 3 months now.
Thank you for making contact with us regarding your blocked account . Please accept our sincere apologies for the inconvenience caused to you . As per our discussion we will liaise with our Festival Mall management team to ensure that the documents have been sent to the department for assistance and final feedback will be provided to you.
Thank you for your continued support.
***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,
Thank you for making contact with us regarding your blocked account . Please accept our sincere apologies for the inconvenience caused to you . As per our discussion we will liaise with our Festival Mall management team to ensure that the documents have been sent to the department for assistance and final feedback will be provided to you.
Thank you for your continued support.
***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,