ZB
ZANI B
1 reviews | Active since May 2012
23 Nov 2015, 10:42
STOP PHONING ME!!!!!!
I do not appreciate the fact that your call centre phones me on a daily basis (sometimes more than once) just to put the phone down in my ear. This is unprofessional and waist my time!!!! I also have a job, and i have to exit meetings to answer the phone!<br> <br> I have gone as far as to get other people to answer my phone and then the person will ask to speak to me, but if i answer my own phone, then the person disconnect the call.<br> <br> MY NUMBER IS NOT THERE TO MAKE UP YOUR DAILY CALL STATS!!!!! STOP PHONING ME!!! If this do not end, then i will report you!!!AND I will close my Edgars account
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Replies (1)0
Replies (1)Edgars's replyOfficial
24 Nov 2015, 13:09Hello inaz01,
Thank you for bringing this matter to our attention. We must sincerely apologise for the overall experience. Please be advised we will refer this query to our Marketing department to remove your cell number from the Marketing list and a note is also made on your account that you do not want financial services.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for bringing this matter to our attention. We must sincerely apologise for the overall experience. Please be advised we will refer this query to our Marketing department to remove your cell number from the Marketing list and a note is also made on your account that you do not want financial services.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Edgars's reply24 Nov 2015, 13:09
Official
Hello inaz01,
Thank you for bringing this matter to our attention. We must sincerely apologise for the overall experience. Please be advised we will refer this query to our Marketing department to remove your cell number from the Marketing list and a note is also made on your account that you do not want financial services.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for bringing this matter to our attention. We must sincerely apologise for the overall experience. Please be advised we will refer this query to our Marketing department to remove your cell number from the Marketing list and a note is also made on your account that you do not want financial services.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
