mM
mbali M
1 reviews | Active since May 2015
03 Sept 2015, 11:49
STOP HARASSING ME
every month i make sure i make payments on my Edgars early or first of each month on my account but i keep on getting sms on my phone telling me i haven't paid my account as promised on the first. to avoid possible legal action i must pay the account today *** call ***. i called them they told me they cant pick it up on their system that not my fault i made my payment on time they should check that with Edgars stop harassing me with massages and phone call it irritating.
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Edgars's replyOfficial
05 Sept 2015, 09:51Hello pearlm.makhathin,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that the concerns you have raised with us have been logged and forwarded to the accounts department to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that the concerns you have raised with us have been logged and forwarded to the accounts department to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team
***
Edgars's reply05 Sept 2015, 09:51
Official
Hello pearlm.makhathin,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that the concerns you have raised with us have been logged and forwarded to the accounts department to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that the concerns you have raised with us have been logged and forwarded to the accounts department to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team
***