KR
Kristin R
1 reviews | Active since Oct 2014
12 Nov 2015, 15:18
STOP CALLING ME!
In the last month I think I have had 4 calls from your guys saying \I have been specially selected for VIP members club". It seems the more I say please take me off your list the more calls I get. I am not interested in spending anymore more money than I have to every month.<br> <br> If I get one more call from yourselves I will be cancelling my account and taking my services elsewhere to a company that respects customers wishes and time!!!"""
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Edgars's replyOfficial
16 Nov 2015, 15:12Hello Charliec125,
Thank you for bringing this matter to our attention. Please be advised we have send a request for an Opt Out on telemarketing calls. We can understand the frustration caused and for that we sincerely apologise. A note has also been made that you don't want financial services. We assure you all concerns raised will be addressed and corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for bringing this matter to our attention. Please be advised we have send a request for an Opt Out on telemarketing calls. We can understand the frustration caused and for that we sincerely apologise. A note has also been made that you don't want financial services. We assure you all concerns raised will be addressed and corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply16 Nov 2015, 15:12
Official
Hello Charliec125,
Thank you for bringing this matter to our attention. Please be advised we have send a request for an Opt Out on telemarketing calls. We can understand the frustration caused and for that we sincerely apologise. A note has also been made that you don't want financial services. We assure you all concerns raised will be addressed and corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for bringing this matter to our attention. Please be advised we have send a request for an Opt Out on telemarketing calls. We can understand the frustration caused and for that we sincerely apologise. A note has also been made that you don't want financial services. We assure you all concerns raised will be addressed and corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,