DP
Diane P
1 reviews | Active since Apr 2016
18 Apr 2016, 12:32
Stop calling me!
I would like Edgars to ask their telesales agents to stop calling me. I get calls during my working hours from *** repeatedly. I have seen another complaint on your site about the same issue and same number. I tried to call the number that Edgars provided in their response to the complaint. Unfortunately the lady could not help me but told me to call that agency which is ***. Please note that I will not do this as I have not given Edgars consent to give my number to telesales agents. These agents are giving Edgars a very unprofessional image as in my line of work I do not have time to take these calls and they are disturbing. So it is Edgars duty to tell these people to stop phoning me immediately.<br>
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Replies (1)
Edgars's replyOfficial
18 Apr 2016, 16:29Hello DIANE GISELLE,
Thank you for making contact with us.
Please be advised that a request to have your details removed from our marketing communication list is submitted to our 3rd party company. Everything should be in order within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for making contact with us.
Please be advised that a request to have your details removed from our marketing communication list is submitted to our 3rd party company. Everything should be in order within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply18 Apr 2016, 16:29
Official
Hello DIANE GISELLE,
Thank you for making contact with us.
Please be advised that a request to have your details removed from our marketing communication list is submitted to our 3rd party company. Everything should be in order within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for making contact with us.
Please be advised that a request to have your details removed from our marketing communication list is submitted to our 3rd party company. Everything should be in order within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,