1 reviews | Active since Aug 2016

25 Mar 2017, 11:10

Stop calling!!!

<p>We have been receiving calls from you guys non stop on our landline for an Osborne Emanuel. We have explained that he does not live at our residence and he is the guy that ****med us out of R7000! He has given Edgar's the full story as his cell number that I presume he has changed. He put our landline as a contact number! We have requested numerous times that we want our number removed and then the person just hangs up. Didn't think Edgar's employ such rude and uneducated people to work for them! Someone needs to do something because it is highly annoying receiving calls that is not for our family! Get some brains Edgar's! </p>

0
Replies (3)
Edgars
Edgars's reply25 Mar 2017, 11:51
Official

Kindly forward us your account or ID number so that we may liaise with the accounts team regarding the communication that you receive for an account that does not belong to you . Alternatively kindly be advised that the matter regarding the account enquiry may be sent to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the below reference number for your post ***/GO.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***

Best regards,

Edgars
Edgars's reply25 Mar 2017, 11:51
Official

Kindly forward us your account or ID number so that we may liaise with the accounts team regarding the communication that you receive for an account that does not belong to you . Alternatively kindly be advised that the matter regarding the account enquiry may be sent to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the below reference number for your post ***/GO.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***

Best regards,

Edgars
Edgars's reply25 Mar 2017, 11:51
Official

Kindly forward us your account or ID number so that we may liaise with the accounts team regarding the communication that you receive for an account that does not belong to you . Alternatively kindly be advised that the matter regarding the account enquiry may be sent to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the below reference number for your post ***/GO.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***

Best regards,