ZN
Zwivhuya N
1 reviews | Active since Feb 2018
27 Oct 2019, 12:07
STOP ADDING PRODUCTS WITHOUT MY CONSENT
I have a clothing account with Edgars but they keep adding things without my consent and charge me on top of it. when I opened my account I was registered for some Vouchers that I had to pay for, today I just saw that I'm successfully enrolled for Account Protection Plan for Employed Individuals. They are stressing me out, I'll pay off my account and cancel it.
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Edgars's replyOfficial
28 Oct 2019, 10:31Dear Zwivhuya
Thank you for making contact with us regarding your account.
Please accept our sincere apologies for the frustrations caused to you.
We can confirm that the account protection plan is compulsory as it covers your account in the event of retrenchment/permanent disability or death, the account gets paid up. If you have a credit life policy of your own then you can send a copy to us so that we can cancel the account protection plan .
***/GO
Kind regards
Edgars Customer Experience Team
Thank you for making contact with us regarding your account.
Please accept our sincere apologies for the frustrations caused to you.
We can confirm that the account protection plan is compulsory as it covers your account in the event of retrenchment/permanent disability or death, the account gets paid up. If you have a credit life policy of your own then you can send a copy to us so that we can cancel the account protection plan .
***/GO
Kind regards
Edgars Customer Experience Team
Best regards,
Edgars's reply28 Oct 2019, 10:31
Official
Dear Zwivhuya
Thank you for making contact with us regarding your account.
Please accept our sincere apologies for the frustrations caused to you.
We can confirm that the account protection plan is compulsory as it covers your account in the event of retrenchment/permanent disability or death, the account gets paid up. If you have a credit life policy of your own then you can send a copy to us so that we can cancel the account protection plan .
***/GO
Kind regards
Edgars Customer Experience Team
Thank you for making contact with us regarding your account.
Please accept our sincere apologies for the frustrations caused to you.
We can confirm that the account protection plan is compulsory as it covers your account in the event of retrenchment/permanent disability or death, the account gets paid up. If you have a credit life policy of your own then you can send a copy to us so that we can cancel the account protection plan .
***/GO
Kind regards
Edgars Customer Experience Team
Best regards,