CL
Christiaan L
1 reviews | Active since Feb 2015
19 Feb 2016, 10:51
Stone Harbour Quality
Bought 2 jeans from Edgars Mall@Reds in Dec.<br> <br> Stone Harbour - were on special for R250.00 per jean.<br> <br> Within a month the first one ripped along the inside of the back pocket.<br> <br> Now, I don't do stretches or any strenuous activities in them, I only wear them to work ( office job )<br> <br> The second one has just ripped along the inseam, when I got up from my chair at work..<br> <br> I don't have my slip anymore, so I'm not even going to try and exchange them - thanks to previous experience...<br> <br> I am disappointed in the fall in quality.<br> <br> Edgars won't see me again.<br> <br>
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Edgars's replyOfficial
22 Feb 2016, 09:44Hello insaniac,
Thank you for raising your concerns with regards to the quality of the jeans you have purchased.
Edcon has a quality department that evaluates merchandise before sending our items to stores, this should not be happening. We have made the quality department aware of your query as well as the relevant brand manager, further communication will be provided to you shortly.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for raising your concerns with regards to the quality of the jeans you have purchased.
Edcon has a quality department that evaluates merchandise before sending our items to stores, this should not be happening. We have made the quality department aware of your query as well as the relevant brand manager, further communication will be provided to you shortly.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply22 Feb 2016, 09:44
Official
Hello insaniac,
Thank you for raising your concerns with regards to the quality of the jeans you have purchased.
Edcon has a quality department that evaluates merchandise before sending our items to stores, this should not be happening. We have made the quality department aware of your query as well as the relevant brand manager, further communication will be provided to you shortly.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for raising your concerns with regards to the quality of the jeans you have purchased.
Edcon has a quality department that evaluates merchandise before sending our items to stores, this should not be happening. We have made the quality department aware of your query as well as the relevant brand manager, further communication will be provided to you shortly.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,